Telephonist/ Customer Services Officer at

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Name: Obinna

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Telephonist/ Customer Services Officer at

Published date: September 12, 2018 | Category: Customer Service jobs recruitment | Location: Enugu East, Enugu, Nigeria is fast-growing Nigerian free online classifieds with advanced security system.We provide a simple hassle-free solution to sell and buy almost anything.As a Seller you can:
Post free Ads with images;
Update, move your ad to Top position to get maximum efficiency from selling;
Get calls and messages only from real people, because we require every user to register.
As a Buyer you can:
Buy anything, simply call or send message to the Seller and agree purchase with Sellers directly;
Write a review after a deal is closed.
We are highly focused on security and able to resolve any issues in short terms.
A Buyer may leave review after an agreement with a Seller to buy.
A Buyer may report problems with an ad and we will check the Seller.
Currently we are increasing our capacity in Enugu and its environs and would want energetic, enthusiastic and well-organized individuals to apply for:

Job Title: Telephonist/ Customer Services Officer

Location: Enugu
Job Type: Work from Home:Day and Night

Calling clients and answering the telephone.
Quickly identifying the nature of the telephone call in a courteous manner.
Putting the call through to the appropriate person or extension.
Screening telephone calls.
Dealing with more than one call at a time.
Dealing with telephone enquiries on basic information, such as directions or company contact details.
Taking telephone messages for staff.
Ad hoc administrative support.
Basic Qualifications
Must be above 18 years of age
Have relevant qualifications - Minimum of B.Sc/HND in English Language or other related field
Advanced degree in communications is an added advantage
Ability to read, speak and understand English language
At least 4 years of experience in relevant roles.
Skills and Personal Qualities Needed:
Have an excellent telephone manner.
Have strong interpersonal and communication skills.
Be friendly and confident.
Be professional and polite.
Have good organisational skills.
Be flexible and adaptable.
Be able to use their initiative when screening calls.
Be discreet and tactful, as they may be dealing with callers who are upset, angry or anxious.
Be courteous but firm.
Work well on their own or in a team.
Be computer literate.
We offer competitive salaries and huge growth prospects.

Application Closing Date

How to Apply
Interested and qualified candidates should send their CV's and Motivational Letter to: Using the "Job Title" as the subject of the mail and Register on this platform to chat with the employer directly.

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    • Location: Enugu East , Enugu, Nigeria

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    Avoid scams by acting locally or paying with Local Bank Union Bank of Nigeria Plc Please read safety tips Do not pay in advance even for the delivery Try to meet at a safe, public location Check the item BEFORE you buy it Pay only after collecting the item